RentNOC Help
Properties

Property Maintenance

How to create and track maintenance tickets for a property.

On the property, go to the Maintenance tab to see tickets filtered to just this property (status: Open, In Progress, Waiting on Vendor, Resolved, Cancelled, plus category and priority filters). This is the same ticket system as the main Maintenance section in the sidebar, scoped to one property.

Empty property Maintenance tab

Click New ticket (or Create a ticket from the empty state). Give it a title, pick a category (Plumbing, Electrical, HVAC, Appliance, Structural, Pest Control, Landscaping, Cleaning, Inspection, Exterior, or Other), and add notes describing the issue.

New Maintenance Ticket form

Click Create Ticket. The ticket detail page tracks status, category, and priority; lets you log cost (amount, invoice/vendor reference); attach photos; and keeps an activity feed you and your team can add notes to.

Created maintenance ticket with details, cost, and activity